Report an issue with a new account or password reset for myAccount

Use this form to report an issue with verifying a new myAccount or resetting a forgotten myAccount password.

We will treat all information provided in confidence and in accordance with our privacy notice.

The fields marked with an asterisk (*) are required fields. All the information you enter will be submitted securely.

Your myAccount details

* First name

* Last name

* Email address

* Confirm Email address

Email addresses do not match.

Account issue

* Are you trying to verify your account or reset a forgotten password?

Verify an account

Reset a forgotten password

Please provide any further details about your account that may help