Essential maintenance

Our payment system is being upgraded on Tuesday 4 October 2022. Online and phone payments will be unavailable between 9.00am and 2.30pm.

Apply for a carer's conversation

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

The carer's conversation is an opportunity to discuss your needs as a carer and identify available support. This form is designed for you to provide your details to Citizens Advice Mid Mercia, who will contact you to start a carers conversation. This may involve linking with other organisations to ensure the best possible outcome for you.

Once you have had a carer's conversation, Citizens Advice Mid Mercia may refer you to adult social care for a more formal carers assessment if they feel you need more support. It can take up to 3 months for a social care worker to contact you.

If you feel you need a carers assessment without having to go through the carer's conversation first, please contact Derby Direct on 01332 640777.


We will treat all information provided in confidence and in accordance with our privacy notice.

The fields marked with an asterisk (*) are required fields. All the information you enter will be submitted securely.

You will be timed out in seconds.

Do you want to continue using this form?